Really, do I have pleurisy AGAIN? 


Dear God/ Supreme Being,
I would like to exchange my Jen Model 1 for a newer version.  I realise this model is out of warranty.  It was constructed in line with the instructions and was delivered in good working order, but appears to have serious and inherent design flaws.  At present the air intake and rear exhaust systems are severely compromised.  Im not sure if your support desk is staffed, but if you could get back to me as soon as possible it would be much appreciated.  xx